A conceptualization of human resource ecosystem in digital environment

Abstract

Digital platforms are widely used by organizations to perform HR functions such as recruiting and personnel training. While interactions between organizations and employees expand in the digital environment, the need for integrated workforce ecosystem is emerging. The analysis of approaches to the definition of a digital platform showed that its distinguishing features from other automated information systems are following: the presence of two or more customer segments, between which interaction is established automatically and almost instantly; redistribution of value along the chain of its creation and delivery. The digital workforce ecosystem is characterized by scale, covering multiple functions and/or complex workforce activities in the industry. In solving the acute task of training personnel in IT areas, an ecosystem of reproduction of the human resources potential of the IT industry should be built. Using Platform Design Toolkit, a conceptual description of the university-based IT industry workforce ecosystem was compiled, including a canvas and a motivation matrix, which indicate the interests and values of different customer segments.